Two kinds of work come through our door.
One is the laptop that won’t start, the desktop full of pop-ups, the drive with twenty years of photos on it. The other is a business that needs its servers, email, security and backups to simply work, without employing someone full-time to make that happen.
We’ve done both since 1995, out of the same workshop in Donvale.
For home and personal
Computer & laptop repair
Windows, Mac, desktop or notebook. Screens, boards, batteries, boot failures and the machines that have simply become unbearably slow. Diagnosed on our own bench, usually the same day.
Hardware repair
Power supplies, drives, memory, cooling, ports and motherboards. We diagnose properly rather than swapping parts until something works, and we'll show you the component that actually failed.
Virus & malware removal
Ransomware, browser hijacks, scam pop-ups and the "Microsoft is calling" phone scams. We clean it out, then work out how it got in and close that door.
Data recovery
Dead drives, corrupted memory cards, deleted files, water damage. Bring it in before you try anything else — the first recovery attempt is the one most likely to work.
Maintenance & upgrades
Servicing, clean-outs, SSD and memory upgrades. Most computers that get replaced didn't need replacing, and a service often buys years.
New computers & honest advice
Tell us what you actually do on the machine and we'll tell you the cheapest thing that does it well. Built to be upgraded later rather than thrown out.
For business
Business IT solutions
Servers, networks, workstations and licensing, planned around your budget instead of a catalogue. Start with an IT health check if you're not sure where you stand.
Managed IT support
Monitoring, patching, help desk and a number your staff can actually ring. On site when it needs hands on it, remote when that's faster.
Microsoft 365
Migration, licensing, Exchange mail, SharePoint and Teams — set up properly, with independent backup, because Microsoft keeping your data available isn't the same as backing it up.
Cyber security
Endpoint protection, firewalls, mail filtering, multi-factor authentication and staff training. Backed by Sophos, and reviewed rather than set and forgotten.
Cloud & hosting
Move what belongs in the cloud and keep what doesn't. Hosting, offsite backup and disaster recovery, with both cost pictures shown before you decide.
Web design
Sites that load fast, read well on a phone and are easy for you to update — hosted and maintained by the same people who built them.
How a repair works
- Bring it inDrop in during opening hours, no appointment needed. Tell us what it’s doing and leave it with us.
- We diagnose and quoteUsually the same day. A plain-English explanation and a fixed price before any work starts.
- Fixed and readyWe repair it, test it properly, and call you when it’s done. Every repair is guaranteed.